What to Do During a Plumbing Emergency
An emergency situation involves threat of flooding and water damage in your home due to corroded or frozen pipes, rusted water heater tanks, or sewer line blockages that cause your toilet to overflow.
Step 1: Shut off the water valves
This needs to be done immediately to prevent further water buildup in your home.
Burst pipes: Locate the main water shutoff valve and turn it clockwise to stop the flow of water. This valve is often in the basement or near your water meter. Reminder for apartment residents: shutting off this valve could cut off your neighbors’ water supply as well.
Water heater leaks: Look for the cold water valve near the top of the tank and shut it off with a clockwise turn. If there is no valve in this area, you will need to turn off your home’s main valve. Once this is done, locate your electrical breaker box and cut off power to your water heater; this allows the tank’s heating elements to cool and prevents risk of fire.
Overflowing toilet: Locate the shutoff valve near the base of the toilet and turn it off. If this does not stop the overflow, the source of the issue likely lies in a backed-up drain or sewer line.
Step 2: Call your Manhattan emergency plumber
Taylor Group is committed to helping our neighbors stay safe during plumbing emergencies. We will dispatch an experienced plumber to your door with all of the tools and equipment needed to resolve the problem.
Step 3: Keep safe until your plumber arrives
Be mindful of water-damaged electrical devices or outlets in your path. Try to clear out the affected area so your plumber can easily access the pipes or equipment and get the problem fixed faster.
Preventing Burst Pipes & Other Emergencies
Staying on top of the health of your plumbing system can mean the difference between a quick fix and a drawn-out restoration.
Most plumbing emergencies can be avoided with regular maintenance and understanding the warning signs of trouble.
We encourage customers to be proactive in caring for their home:
- Winterize your plumbing, especially if you are going on vacation
- Know the warning signs of plumbing problems, such as sudden low water pressure, multiple gurgling drains, and rust on the bottom of your water heater tank
- Make time for annual plumbing maintenance services to catch any problems before they occur
- Include a trusted, go-to plumber in your network who provides honest service and advice
Plumbing emergencies can’t wait! Call (855) 999-LEAK for immediate help in Manhattan and surrounding areas. Taylor Group is committed to ensuring your peace of mind 24/7.