What to Do During a Plumbing Emergency
An emergency situation involves threat of flooding and water damage in your home due to corroded or frozen pipes, rusted water heater tanks, or sewer line blockages that cause your toilet to overflow.
Step 1: Shut off the water valves
This needs to be done immediately to prevent further water buildup in your home.
Burst pipes: Locate the main water shutoff valve and turn it clockwise to stop the flow of water. This valve is often in the basement or near your water meter. Reminder for apartment residents: shutting off this valve could cut off your neighbors’ water supply as well.